The portal to all other KLM employee platforms and tools — empowering employees to be "the best of themselves" with an optimal, engaged, diverse and inclusive workforce fit for the strategy.
My.KLM.com identifies the employee and provides personal navigation and dashboard "tiles" most relevant to organising their work and accessing information. Development started in 2018 with capital investment, aiming for full implementation across all divisions, governance and future finance structure by the end of 2020. The platform is only accessible to KLM employees.
Due to the Covid crisis, the development team was reduced from 14 FTE to 3.7. Revisiting the original 2020 roadmap in that new light, four priorities were set for the year:
Digital is the way to go, but a BML wall supports turning stakeholder pain and gains into clear, measurable, successful solutions for the employee.